AI Voice & Chat Agents: AI that answers your customers the way your team would
Voice and chat agents trained on your services, prices, and policies. They pick up calls, answer website chats and texts, book appointments, and pass anything they can't handle to a person.
How It Works
From a ringing phone to a handled request
Customers reach out
- Understanding the request
- Checking your info
- Answering or booking
- Handing off if needed
What happens next
What’s Included
Built for how your business actually works
Trained on your business
They answer from information you approve: your services, hours, prices, and policies. When they don't know something, they say so instead of guessing.
In Practice
Common use cases
A few of the ways businesses like yours put this to work. Every build is shaped around your tools and your process.
- Answering calls when the front desk is busy or closed
- A website chat that answers questions and books appointments
- Asking new leads the questions your team would ask first
- An internal assistant that answers your team's questions from your own guides
- Order and appointment status questions answered any time
Where It Fits
Solutions built with this
Most businesses don't buy one service on its own. These are the solutions it's part of.
Common Questions
AI Agents questions, answered
Will customers know they're talking to AI?
Yes. The agent introduces itself as your business's assistant and never pretends to be a person. Its wording is tuned to sound like your team, not a script.
What happens when it can't answer something?
It says so, takes a message or transfers the call, and alerts your team. It doesn't make up answers.
Can it book appointments?
Yes, when your calendar or booking tool can connect to other software, which most can. It checks real availability before offering a time.
Can we keep our phone number?
Usually, yes. Calls are forwarded from the number customers already know, so nothing changes on their end. We confirm the setup with your phone provider first.