FAQ: Questions, answered
The questions we hear most from business owners about SEO, ads, websites, AI, and automation. Not covered here? Just ask.
Frequently asked questions
What does SmartBloc do?
SmartBloc builds the systems your business runs on. Websites, apps, local SEO, and paid ads on Google, Meta, and Yelp bring customers in. AI agents, like an AI receptionist, and automations handle the work after someone gets in touch. CRM setup, integrations between your tools, and dashboards tie it together and show what it all earned.
Who do you work with?
Businesses of any kind. We don't limit ourselves to particular industries: if customers find you online and get in touch by phone, form, or message, the same work applies. You don't need an IT department or a marketing team.
Do you handle SEO and paid ads?
Yes, as a done-for-you service. We run your Google rankings, your Google Business Profile and listings, and your ads on Google, Local Services, Meta, and Yelp, with automation checking every account daily. Tracking is set up before any budget is spent, you pay the platforms directly, and every account stays in your business's name.
Do you build AI receptionists and chatbots?
Yes. Our AI agents answer phone calls, website chats, and texts using information you approve, book appointments, and pass anything urgent or unusual to a person. They introduce themselves as your business's assistant and never pretend to be human.
What kinds of work can you automate?
Follow-ups on quotes, appointment reminders, review requests, invoices and payment reminders, document handling like intake forms, moving information between your tools, and reporting. Most of it is built on n8n, so you own the workflows.
Do you build apps as well as websites?
Yes. Customer portals, booking and payment flows, internal tools that replace spreadsheets, and mobile apps. The same team builds your website and automation, so it all connects.
Can you help us figure out where AI fits?
Yes. AI Strategy maps how work gets done in your business and turns it into a plain-language plan: what to automate first, what it costs, and what it saves. If AI isn't worth it for you yet, we'll say so.
Can you set up or build a CRM?
Yes. We set up and connect the CRM you already pay for, or build a lean custom one when the big platforms are more than you need. Either way, leads from calls, forms, and ads land in it automatically.
Do you work with businesses outside your area?
Yes. We work with businesses across the United States. Every step of a project can happen remotely, so where you're located doesn't matter.
Do I need technical staff or an IT department?
No. We handle the building, launch, monitoring, and ongoing improvement. Your team keeps working in the tools they already know.
How long does a project take?
A website with your Google profile and listings usually launches in two to six weeks. Ads can start once tracking is in place. Custom automation, AI agents, and apps take longer: one to two weeks each of discovery and design, then four to twelve weeks of building. SEO and ads management continue month to month.
Who owns everything once it's built?
You do. Your website, Google profile, listings, ad accounts, automations, and data are all in your name. If we ever part ways, everything keeps working and it all stays with you.
What happens after launch?
We don't disappear. We host and maintain what we build and keep watch on the automations. For SEO and ads, you get a plain report each month on what we did and what it produced.
How do I get started?
Ask for a free audit. We check how easy you are to find and what happens when people reach out, then walk you through what to fix first. There's no obligation and no hard sell, and we reply within 24 hours.